Hi Paul. I need your assistance with my Pro Tools setup. I can see my Spectrasonics plug-ins (Omnisphere, Trillion etc) are out-of-date. I have looked online and the instructions for updating them are too complicated. Can you help me please? – PW I received the… Read More »Guiding a Client Through the Spectrasonics Update Procedure
As part of a recent remote support call I helped a client by diagnosing why certain Kontakt instruments were very slow to load on his system. He was running the latest version of Logic Pro on an M1 Macbook Pro. Some of his Kontakt instruments… Read More »Diagnosing Slow Loading Problems in Logic Pro
Hi Paul. I’m having problems setting up my Morningstar MC6 Pro MIDI controller with Ableton Live. Can we connect remotely and maybe you can help me figure out what I’m doing wrong? Mike I received the above message from Mike and we arranged a time… Read More »Remote Support for the Morningstar MC6 Pro MIDI Controller
Hi Paul. I am running Reaper on Windows 7, I have problems with both MIDI and audio recording on my Carillion PC. Also, the clock keeps resetting itself. Can you help? Nigel. I received the above message from Nigel and we connected for a remote… Read More »Windows 7 Audio & MIDI Problems Solved in Reaper: Driver Reinstall and CMOS Battery Fix
Hi Paul. I’m using the following gear; Logic Pro X, Apogee Symphony, MPC X, Fractal Audio AXE FX2 XL and I’m having problems with getting everything connected. Can we arrange a visit for you to help me? – Joe I received the above enquiry from… Read More »Visiting a Guitarist to Help With His Logic Pro Recording Setup
Hi Paul. I have some questions about some functions in Logic Pro X. Can you help me? – Laurie I received the above message from Laurie and we arranged to connect for a remote support lesson. Once we were connected via WhatsApp and AnyDesk, Laurie… Read More »Lesson on Using Automation in Logic Pro
Hi Paul. I’m having quite a few issues with Ableton routing through my interface (Prism Sound Atlas) and with an external Bricasti reverb. Could we arrange a visit? – Matthew I visited Matthew in London for a half-day onsite support session. This is how we… Read More »Home Studio Visit to Configure Prism Monitoring Setup
Hi Paul. I have no sound coming from my TASCAM audio interface. I can hear my microphone through the headphones but not Cubase. Also only microphone inputs 1 and 2 are working. Can you help me please? – Mike I received the above message from… Read More »No Sound from Tascam US-4x4HR Audio Interface – Solved
Hi Paul. I can’t see any of my instruments in Komplete Kontrol in Logic Pro. Can we connect for you to sort that out for me? – Sam I received the above message from Sam and we arranged a time to connect for later that… Read More »Komplete Kontrol Missing Presets in Logic Pro
Hi Paul. I have a new Windows laptop and I want to stream to Youtube live. I have my microphone, Focusrite Scarlett audio interface and OBS installed but I’m having problems getting it all configured. Can you help? Amy I received the above message and… Read More »OBS Live Streaming Audio Fix: Routing Focusrite Mic & VST Effects with VoiceMeeter on Windows